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Customer Service

Austin Music Center provides exceptional, personalized customer service. The store is family-owned and operated and is invested in maintaining its excellent reputation for providing products and services. Austin Music Center rents quality student-line instruments. In addition, Austin Music Center repairs instruments and carries a large inventory of instruments and accessories. If something is not in stock, order and pick it up within two to three days. 

Commitment to Music Education

Austin Music Center has established relationships with schools in the public and private sectors throughout the Oak Park and River Forest community as well as in Chicago and the surrounding areas.

 

Many of the teachers and schools in the community order books, supplies and accessories so they are available and in stock at Austin Music Center. Parents know where to purchase the items and the students are prepared for lessons. 

 

PING (Providing Instruments for the Next Generation) is a volunteer organization that provides the opportunity for all students to participate in band and orchestra in the local schools and reap the rewards of music education. Austin Music Center repairs and refurbishes instruments for PING at a discounted rate, so there are instruments available for students who might not be able to afford the expense.  Austin Music Center is proud to be a part of this program. https://sites.google.com/site/pingoprf/our-mission

Experienced and Knowledgable

The store owner, Doug is a professional musician and has owned the business for over 20 years. All staff are musicians and most play professionally and/or are music teachers. The availability of such valuable resources is one benefit of of renting your instrument here. Students considering playing an instrument are welcome to come in (please call first), try some instruments and learn about their options. You can ask questions and receive knowledgeable answers from professionals who are familiar with many of the music programs in the area. 

Invested in the Community

Austin Music Center is a local family owned and operated business that has serviced the musical needs of schools, churches, non-profits, families, and individual musicians alike for over 75 years at both the amateur and professional levels, and everything in between. We have diverse staff with years of experience in music performance, repair, products, services, elementary and special  education. If you're looking for a store with a long history of quality service, look no further.

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